06/03/08--This morning I decided, just for the heck of it, to check my Shi*ti Card account; just to make sure that the balance was still zero dollars as my bill would be due next week. Just as I suspected, my account had been assessed a $3.41 finance charge. When I tried to pay for it online it kept saying that my session had timed out. Finally, incredibly frustrated, I called Shi*ti Card. I was told the problem was that I was trying to pay a finance charge. *blank stare* I was then asked if I wanted to make the payment over the phone. I replied, "NOT if I am going to be charged a $15.00 pay by phone fee." She replied, "No, I will waive the $15.00 fee as a one time courtesy." WTF? I can't pay my bill online via YOUR site because it is ONLY a $3.41 finance charge that YOU charged me and you are doing ME a courtesy? Whateva...neway, she said there should be no additional charges, however, I will continue to check my account regularly.
06/04/08--The CitiCard website has my available credit line at $500.00. Which is incredibly interesting since the account is supposed to be closed. After getting the run around from one of the CSR's, who was otherwise polite, I discovered that the account is still "OPEN." While I hate Shi*ti Card and have no desire to continue on this relationship I am contemplating keeping the account "OPEN" to maintain the length of my credit history.
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